Commercial Banking Relationship Manager
Full time @AV Global Advisory Services posted 2 months ago in BankingJob Detail
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Salary Yearly
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Career Level Manager
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Experience 6 -8 Years
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Gender Any
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Qualifications UG
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LocationChennai, Bangalore, Hyderabad
Job Description
Urgent Vacancy with Leading Bank
Role – Commercial Banking Relationship Manager
Location – Chennai, Bangalore, Hyderabad.
Job Responsibilities:
Actionable Customer Engagement
– Customer engagement / personal visits at pre-defined frequency
Customer Service
– Specialized resource to pro-actively resolve customer queries, service requirements, product customization, etc to ensure primary banking behaviour.
Enhance Relationship Value Enhancement
– Help customer with appropriate products to fulfil family and business banking needs, including those of Group Firms, and thereby maximize relationship value
Product Penetration
– Understand customers business profile / requirements and fulfil needs via products/services such as Trade Finance / Forex, Cash Management Services, POS Machines / Payment gateway solutions, doorstep banking, Loans, Life / General Insurance etc.
Migration to Digital Platform
– Migration of transactions to Digital Banking Channels i.e. Net Banking/ E-Net, Mobile Banking, Phone Banking, Insta-Alerts, Email Statements etc as per customer profile / needs / preference
Central Initiatives
– Maintaining portfolio health i.e. Account activation & balance maintenance
– Ensure action on central triggers / customer service initiatives.